A WhatsApp booking agent for Dr Seval.
A consultant-led aesthetics clinic in Brighton. Patients message in at all hours about top-ups, new treatments and aftercare. Dr Seval can't reply at midnight — and shouldn't have to. The agent does it for her, inside the lines she sets.
- Books treatments around Dr Seval's diary.
- Enforces minimum gaps between top-ups — never schedules sooner than the practice's safety window.
- Answers care and aftercare questions inside the practice's guidelines. Hands off to Dr Seval the moment anything's outside scope.
Sample exchange. The agent enforces a 12-week minimum between Botox top-ups — the kind of medical guardrail Dr Seval insists on, and off-the-shelf chatbots can't.